When faced with an unpleasant situation, there is a right way to handle it and then there is a wrong way.
First, the unpleasant situation:
Bank of America announced late last month that it plans to start charging debit card users a monthly fee starting early next year.
Now, the right way:
Due to the fee, Roger Goodwin is considering leaving Bank of America and getting an account with a local credit union.
“They do not have fees, and I also have an account with another bank that is also going to start charging for checking,”
Then, the wrong way:
U.S. Rep. Brad Miller said the fees should be illegal, according to WMFY.
Guess which way is going to produce the greatest change in the debit card market?